Privacy Policy

1. Introduction

This Privacy Policy describes how 777php ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access or use the 777php website, mobile application, and related services (collectively, the "Platform").

777php is committed to protecting the privacy and personal data of all users in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By using the 777php Platform, you consent to the collection and use of your personal information as described in this Privacy Policy.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming policy, both of which are incorporated herein by reference. If you do not agree with this Privacy Policy, please discontinue use of the Platform immediately.

2. Personal Data We Collect

777php collects the following categories of personal data from users of the Platform:

2.1 Identity and Contact Information

• Full legal name as it appears on your government-issued identification
• Date of birth (for age verification purposes)
• Nationality and country of residence
• Residential address, including barangay, city or municipality, and province
• Email address
• Mobile phone number

2.2 Identity Verification Documents

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, UMID)
• Proof of address documentation (e.g., utility bill, bank statement)
• Selfie or live photo for biometric verification where required

2.3 Financial Information

• GCash or PayMaya account details (account number or registered mobile number)
• Bank account details for BPI, BDO, or Metrobank transfers (account name and number)
• Transaction history, including deposit amounts, withdrawal amounts, and dates
• Source of funds declarations where required by AML regulations

2.4 Gaming Activity Data

• Game session history, including games played, wagers placed, and outcomes
• Account balance history and bonus usage records
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

2.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser or app version
• Session timestamps and duration
• Cookie identifiers and similar tracking technologies

3. How We Collect Your Data

777php collects personal data through the following means:

• Registration: When you create an account on the Platform, you provide identity and contact information directly.
• KYC Verification: When you submit identity documents to complete our Know Your Customer verification process.
• Transactions: When you make deposits or request withdrawals, financial data is collected and recorded.
• Platform Use: Gaming activity, session data, and device information are collected automatically as you use the Platform.
• Communications: When you contact our support team via email or live chat, the content of those communications is retained.
• Cookies and Tracking: Cookies and similar technologies collect technical data about your browsing and app usage behaviour. See Section 10 for full details.

4. Purpose of Processing Your Personal Data

777php processes your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and login credentials
Age and identity verification (KYC)	Identity documents, date of birth, selfie
Processing deposits and withdrawals	Financial information, transaction history
Anti-money laundering (AML) compliance	Identity, financial data, transaction patterns
Responsible gaming monitoring	Gaming activity, session data, limit settings
Customer support and dispute resolution	Identity, contact, communication records
Platform security and fraud prevention	Device data, IP address, session logs
Regulatory reporting to PAGCOR and AMLC	Identity, financial, and gaming activity data
Marketing and promotional communications	Contact information (with your consent)

5. Legal Basis for Processing

777php processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game provision.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing requirements, the Anti-Money Laundering Act, and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention and platform security.
• Consent: Where processing is based on your consent — such as for marketing communications — you may withdraw that consent at any time by updating your account preferences or contacting our support team.

6. Sharing of Personal Data

777php does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers engaged to assist with document verification and biometric checks.
• Game Software Providers: Licensed game developers whose titles are hosted on the 777php Platform, to the extent necessary for game operation and fairness auditing.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory obligation.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers operating under strict data processing agreements.
• Legal and Professional Advisers: Lawyers, auditors, and compliance consultants engaged by 777php, subject to professional confidentiality obligations.

7. Data Retention

777php retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and AML regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity logs are retained for a minimum of three (3) years.
• Customer support communications are retained for two (2) years from the date of the last interaction.
• Marketing consent records are retained for the duration of your account and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.

8. Data Security

777php implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Multi-factor authentication requirements for all administrative system access.
• Continuous monitoring of platform infrastructure for anomalous activity and potential security incidents.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 777php will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with the Data Privacy Act of 2012.

9. Your Data Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 777php:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, which this Privacy Policy fulfils.
• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Privacy Officer at the email address provided in Section 13 of this policy. We will respond to all verified requests within thirty (30) days of receipt.

10. Cookies and Tracking Technologies

777php uses cookies and similar tracking technologies on our website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and improve your experience on the Platform.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and login status to provide a more personalised experience.
• Analytics Cookies: Collect anonymised data about how users interact with the Platform to help us improve performance and usability.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and Platform activity, subject to your consent.

You can manage your cookie preferences through your browser settings or the cookie consent tool available on the Platform. Please note that disabling certain cookies may affect the functionality of the Platform.

11. Minors and Age Restriction

The 777php Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the associated personal data, and return any deposited funds to the payment source. If you believe a minor has registered on the Platform, please contact our support team immediately.

12. Changes to This Privacy Policy

777php reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered users via email or in-platform notification prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform following any update constitutes your acceptance of the revised policy.

13. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 777php, please contact our designated Data Privacy Officer:

Email: [email protected]

Our Data Privacy Officer will acknowledge receipt of your inquiry within three (3) business days and provide a substantive response within thirty (30) days. For general support inquiries unrelated to data privacy, please contact: [email protected]